Coronavirus (Covid-19)

As an important international terminal we want to be able to keep goods moving, including the tonnes of fresh produce we handle from across the world which is destined for supermarkets, important manufacturing goods and managing general cargo.

We’ll carry on doing this, while making sure our staff, customers and contractors are looked after.

Terminal opening hours

We will be making a small change to our opening hours for fridge and container collections.

The new opening hours will be 0700 – 2200, starting from Thursday 26 March. We’ll let you know when we return to our usual hours.

Vessel operations will continue 24 hours a day, 7 days a week.

Customs agency opening hours

Our customs agency will be temporarily be changing their opening hours to 8am to 5pm, 7 days a week and suspending their out-of-hours service so they can continue to get goods cleared and onto shelves around the country.

Our coronavirus response

We are holding regular emergency planning meetings and liaising with our colleagues at Portsmouth International Port to keep on top of the national and global picture. We also have statutory controls in place for our marine operations, which include protocols for infectious diseases.

To protect staff and customers we’ll be looking to conduct meetings using teleconferencing, and limiting all non-essential on-site meetings.

We’re all in this together. Doing what we can, when we can.

Information the on the national situation, along with advice on how to avoid catching or spreading coronavirus is available on the NHS website.

Last updated: 1730, 24 March 2020